No Dirty Dishes Here, Just Fun and Creativity!

FAQs

Frequently Asked KSS Questions

General Questions

Terms & Conditions:

Please read over our Store Policies and Privacy Policy before placing an order. When making a purchase from “the seller” - Kitchen Sink Stamps, Inc., you - “the buyer”, are agreeing to all of the terms and conditions as stated and outlined here, but limited to, under Kitchen Sink Stamps, Inc.’s Store Policy. If you have any questions, please contact us.

Payment Options:

We proudly accept payment by PayPal, VISA, MasterCard and Discover.

PayPal-Visa-MC-Discover-logo.gif

We are also happy to accept a personal check or money order. 

Please do not send CASH in the mail.  Calculate your order’s total (including S&H) through our site and print out a copy of the order & mail it along with your payment made out to:

Kitchen Sink Stamps, Inc.

PO Box 411026

Los Angeles, CA 90041

Please allow 2 to 3 weeks to process all mail orders.

You can shop at www.kitchensinkstamps.com, online with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to offer safe and secure credit card transactions for our customers.

The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the credit card and electronic check processing networks (see an online payments diagram). The company adheres to strict industry standards for payment processing, including:

•128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.

•Industry leading encryption hardware and software methods and security protocols to protect customer information.

•Compliance with the Payment Card Industry (PCI) Data Security Standard.

For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy.

Kitchen Sink Stamps, Inc., owner of kitchensinkstamps.com, is registered with the Authorize.Net Verified Merchant Seal program.

For additional security regarding the privacy of our customers and your sensitive cardholder data, Kitchen Sink Stamps, Inc. does not save, hold or store any credit card information through our web site. All credit card information is purged right after a transaction is complete.

Our website has the added security from SiteLock, for added protection against Malware and Web Site Hacking.

SALES TAX:

As of 8/1/17: California Sales tax is 9.25% and collected on all orders shipping within California. This is the current sales tax rate for Los Angeles, where Kitchen Sink Stamps, Inc. opperates.

ORDERS:

Change Orders: Once an order is in the shipping process, we can not add to, cancel or change the order.

Back Orders: If an item ordered is temporally out of stock, we will ship your order with all items that are in stock at the time. We will ship your back ordered items as soon as they become available. 

Special Order/Retired Stamps (Retired to the Kitchen Pantry): Retired sets may still be purchased and will be treated as Special Order.

When you place a Special Order, we will re-order that stamp set/s just for you. The maximum time to receive a special order is 4 to 6 weeks from the date the order was placed. An additional fee has already been included to cover the extra S&H cost.

 If you place a special order along with items in stock, the in-stock items will be shipped according to our regular shipping policy and the special order will ship separately.

Return Policy: We want you to be completely satisfied with your purchase and are happy to accept returns and/or exchanges for unused purchased merchandise.

Returns must be made within 30 days of purchase and please email us prior to the return

Returned merchandise must include a copy of the original packing slip and must be mailed using some source of trackable shipping/mail. All shipping charges for returns will be the responsibility of the buyer, unless incorrect merchandise was sent. Once we have received your package, we will promptly exchange the item or send a refund per the buyers instructions in their email sent prior to the return.

Defective Stamp: If by chance you have received a defective stamp, just email us and we will be happy to send you a replacement stamp.

Missing a Stamp after a long night stamping session? Just email us, chances are we have an extra we can send to you.

USA:

We ship by weight and mail all of our orders through the United States Postal System with Delivery Confirmation. (This includes Hawaii, Alaska & APO/FPO)

FREE SHIPPINGApplies to US orders only (includes all 50 states and APO/FPO addresses). For orders over $65 before shipping & sales tax (sales tax applies to Calfornia residence).  This offer is for online orders only.

Different Shipping Address:No problem! ... even if your order is shipping to an International address. Orders can only ship to one address.

Shipping Special Order/Retired Stamps - (Retired to the Kitchen Pantry): Retired sets may still be purchased and will be treated as Special Order.

When you place a Special Order, we will re-order that stamp set/s just for you. The maximum time to receive a special order is 4 to 6 weeks from the date the order was placed. An additional fee has already been included to cover the extra S&H cost. 

If you place a special order along with items in stock, the in-stock items will be shipped according to our regular shipping policy and the special order will ship separately.

INTERNATIONAL COUNTRIES + CANADA: 

We ship International using USPS International First Class or International Priority Flat Rate. Both services come with Delivery Confirmation.

Please include a phone number on ALL International Orders. If a phone number is not included, it could delay the shipping of your order.

PLEASE NOTE: 

If your order shows the shipping option, US First Class by mistakeplease over look it and select one of the shipping choices for Other International Countries. Otherwise this could delay the shipment of your order and we will have to contact you to aquire the proper shipping fees.


International Orders with PO Box Address:

If you are using a PO Box address, we can not ship your order without a phone number. Your phone number is for customs purposes only and aid in the process of clearing customs quicker and getting your order to you sooner.

PLEASE CHECK with YOUR COUNTRY'S policies for CUSTOMS DUTY,  BEFORE placing any ITERNATIONAL orders.  We don't want you to be upset with any surprise fees from your country's customs department.  

Here is a link to Calculate Import Duty and a link Currency Calculator.

The Quality of Kitchen Sink Stamps - 100% made in the USA.

Our stamps are made from a High Quality Clear Photopolymer resign that won’t turn yellow*. They have a deep etch and hold fine details. They are not made from silicon like some stamps made overseas. 

This Photopolymer resign is porous which soaks up the ink for a crisp impression and works well with all types of inks*. Staining from inks may occur, but this does not affect the quality of the stamp. Silicon stamps are not porous so the ink will sit on the stamp surface and bead up.

No need the cut Kitchen Sink Stamps apart, they are all ready for you to play. Just carefully peel the stamp off it's protective acetate sheet, place on your acrylic block and start having some stamping fun!

A Important message from the manufacture (Clear Stamp Inc.) of Kitchen Sink Stamps.

   “We continue to monitor and test products coming from overseas. It has come to our attention that many of the imported clear stamps contain phthalates. Phthalates are know to cause cancer, birth defects and reproductive harm. The photopolymer clear stamps produced by Clear Stamp Inc. [for Kitchen Sink Stamps] have NO harmful chemicals and are also latex free.”  - Clear Stamp Inc. 6/11/08

 

Caring for your Kitchen Sink Stamps:

Care: Carefully peeling the stamp when removing from its protective film, will prevent tearing. Keep stamps out of direct sunlight and long exposures to UV lighting (this includes florescent lights)**. Keep stamps out of high temperatures. Both of these factors can effect the quality of the stamps.

Stamp Cleaning: It is recommended that you use a stamp cleaner specifically made for cleaning and conditioning clear stamps. These cleaners work best when used together with a stamp scrubber pad. The stamp cleaner that is sold in the Kitchen Sink Store is made by same the manufacture that produces Kitchen Sink Stamps.

Clear stamps may also be cleaned by wiping with a damp soft cloth or spraying with a clear stamp cleaner, letting the stamp sit a bit to loosen any dried ink and then rinsing under cool (not hot/not cold) running water*. Soap is not recommended and will leave a residue that can effect the way ink adhires to the stamp.  

*NOTE: To remove dried on crusted ink out of small detailed areas of a stamp, I have used a very soft baby toothbrush, gently brushing under running water ... just don’t brush too hard! (This is not a recommendation from the manufacture).

Block Cleaning: Even your acrylic stamping blocks need a good cleaning. Ink residue can build up and prevent the stamp from sticking. I recomend cleaning your blocks with rubbing alcohol . If you like to number your clear blocks to identify the stamp step (#1, #2, #3...), rubbing alcohol will remove Sharpie ink too.

Stickiness: If your clear stamps lose some of their “stickiness” and are not sticking to their blocks the way they used to when new... all you need to do is wipe the back side of the stamp with good old fashion rubbing alcohol. Allow the alcohol to completely air dry. The stamp will now be as good as new. Natural oils from our fingers and ink residue build up, leaving the stamps less “sticky”.

Drying: Air drying** is recommended or pat dry with a LINT FREE soft cloth. When stamps are dry, they should be returned to their protective storing place. 

**NOTE: While stamps are air drying, don’t leave cleaned stamps in brightly lit place. Photopolymer stamps are sensitive to UV light and long periods of exposure to UV light/direct sunlight can cause the stamp to turn yellow.

Storing: There are a few ways to safely store clear stamps.

 •  Keep your clear stamps in between the 2 pieces of protective film from its original packaging and store out of direct sunlight or any UV light**.

 •  Some stampers like to store their clear stamps in DVD cases or CD jewel cases (out of direct sunlight will prevent yellowing).

WARNING! Do NOT store your clear stamps where the stamp itself can touch any metal. The metal can cause a reaction in the photopolymer, causing the stamp to break down. 

 

INKS and your Kitchen Sink Stamps:

Kitchen Sink Clear Stamps work well with all types of inks***. Staining from some types of inks may occur, but this does not affect the quality of the stamp. Because photopolymer stamps are porous, ink pigments can get imbedded into the stamp, causing the stamp to “stain”.

Humidity and tempature can cause different inks to respond differently when inking up a stamp. Stamping right next to a fan or air conditioner or a warm breeze from a window, can cause the ink to "bead up". Our clear stamps DO NOT need any conditioning before stamping. When beading occurs, it is usually due to the air or tempature conditions. [Side Note: I have come accross some ink colors (and brands differ), have a chemical make up that wants to bead up on any type of stamp - clear and red rubber.]

***NOTE: If you choose to use an alcohol base ink, such as Staz-on, DO NOT use the Staz-on cleaner. It will have a chemical reaction and damage the stamp. Use a stamp cleaner made especially for clear, photopolymer stamps Only. When I use Staz-on, I wipe the stamp with a damp cloth and rubbing alcohol. The stamp will be permanently stained, but the quality of the stamp hasn't been compromised.

You stamp it...and want to sell it?      

        We say... GO FOR IT! 

 YES! You may use our stamps to hand stamp items made for sale and sell them wherever you want to sell your items! Items must be stamped by you (sorry, no hiring crews of people to help you out!) and please don’t go over 200 pieces (after 200, you would get bored anyway!).

Our images are copy written, electronic and mechanical reproduction of our images is a NO-NO  and not allowed. Kitchen Sink Stamps images can be used digitally only when used incorporated into a finished piece of art by the artist for display use only.

Plus, it would be greatly appreciated (and really cool of you) if you give Kitchen Sink Stamps credit for using our stamps when making items for sale and, or when submitting your works to publications, swaps or contests. 

If you have any other questions about our Angel Policy, please contact us!  Thanks.

If you are interested in giving Kitchen Sink Stamps credit on your hand stamped Kitchen Sink projects and cards, just email us your name and mailing address, and we would be happy to send a © Kitchen Sink Stamps small logo stamp to you - FREE! ... and thank you!

Getting published using Kitchen Sink Stamps?      

        We want to say... Congratulations & THANK YOU!!! 

 If you have your paper crafting work published using KSS, please email us, we would love to show you our appreciation! 

 Currently Kitchen Sink Stamps, Inc., offers the following:

• For 100% Kitchen Sink Stamps published design with a Kitchen Sink Stamps credit = $50 in store credit. To be 100% KSS, no other stamps or rub-ons from other companies were used in the design or project.

• For published design including Kitchen Sink Stamps with a Kitchen Sink Stamps credit = $25 in store credit. Other stamps or rub-ons from other companies besides Kitchen Sink Stamps, were used.

Please email the name, issue and date of the Publication and an image (.pdf, .jpg. .tiff, et.) of the printed page cantaining your published KSS piece. Store credit will then be issued at that time.

If you are interested in giving Kitchen Sink Stamps, Inc. credit on your hand stamped Kitchen Sink projects and cards, just email us your name and mailing address, and we would be happy to send a © Kitchen Sink Stamps small logo stamp to you - FREE! ... and thank you!

Your privacy is very important to us! 

Personal information collected here at Kitchen Sink Stamps, Inc. by way of:

•placing an order

•registering a customer account

•signing up for our news letters

•sending us an email

•your information will NEVER be shared, traded or sold to any lists or anyone.

The entire content included in this website and links using Kitchen Sink Stamps, Inc. products, including but not limited to graphics, text or code, is copyrighted as a collective work under the United States of America copyright laws and is the sole property of Kitchen Sink Stamps, Inc. Permission is granted only to electronically print pdf files and/or other portions of this site for the sole purpose as an individual teaching aid and/or reference for the customer and/or placing an order with Kitchen Sink Stamps, Inc. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited.

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